Problem with document preview

The inserted properties in Office documents are by default updated only when the document is opened in an Office application, so if you only change the metadata fields without opening the document, the fields are not updated. You can try if enabling this option would help, that way the fields are updated on the server during each check-in: Enabling Automatic Updates for Metadata Fields

The inserted properties in Office documents are by default updated only when the document is opened in an Office application, so if you only change the metadata fields without opening the document, the fields are not updated. You can try if enabling this option would help, that way the fields are updated on the server during each check-in: Enabling Automatic Updates for Metadata Fields

Hi Joonas, 

We are already using this feature and it helps really when opening documents in read-only mode. All metadata is mapped accordingly even without checking them out. However, it does not help with preview. 

What I observed: when you select the document for the first time, it gets rendered and metadata gets mapped. If you start changing it and previewing it again, it seems like it is cached and not shown correctly anymore (changes are not re-rendered).

Best,

Dejan

Alright, in that case you might want to raise this with our support team to verify whether it's working as designed or if there is some issue with the cache refresh.