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Send Link by Email sends a word document with a string in

Hi Everyone,

Need some help on a query.  I have a user who when receiving a link to a file from M-Files, he receives a word document instead of a link, when using the "Send Link By Email"

I tested it with him and he gets a word document, even if the file is an excel file.

Also the word document just contains a string in like:

m-files://show/f77872f8-80214-3mf5-828c-1f29f1ca9d3a/0-23423435?object=F45981C-BCFF-4D04-A7BA-A45Gb367H

and does not contain anything else.

Any ideas?

Thanks

Anthony