The M-Files Community will be updated on Tuesday, April 2, 2024 at 10:00 AM EST / 2:00 PM GMT and the update is expected to last for several hours. The site will be unavailable during this time.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Optimize Vault Database

Hi all,

We are experiencing an error for our customer wherein one vault is not able to complete the optimization database task.

I am planning to raise ticket to support but just to check here as well in case anyone had similar experience. 

We have already done the below steps before asking the question here.

 

  • Step 1 Optimise Database Quick = Successful
  • Step 2 Optimise DatabaseThorough = Unsuccessful (Stuck at step 4 out of 12 steps)
  • Step 2 Verify and Repair Quick = Successful 
  • Step 3 Verify and Repair Thorough = Successful
  • Restarted server and re-run Optimise Database Thorough = Unsuccessful at step 4