How to add user group to external users


I have a workflow state which needs to send notification to all external users.

In admin tool there is user groups for all internal users and all internal and external users.

My question is, can I make user group like this for only external users?


  • You can create a new user group for external users but there's no built-in way to automatically include external users to that group. So your choices are either to maintain the user group memberships manually (suitable for a small vault, where users do not change that often) or develop event handlers / VAF application to do this automatically: whenever a user is created or modified, check if they should be added to or removed from that user group.