New Web UI | Cannot Reset Password

Question

Hi Guys, 
 
 I have two questions: 
 
 1. Is it possible to reset an M-Files User password via the New Web UI? Note, it is possible to reset password via the Old Web UI. 
 2. When we try to reset a password via the Old Web UI we received the attached error message. Has anyone ever come across this issue? Note, M-Files has ben updated to the latest version. 
 
 Regards 
 Adam

Timo Lahti · Answer

Hi there, 
 At least at my cloud test environment, the password change for a user can be found by clicking the name at the top right corner. A menu opens with password change text, clicking that opens a popup to change the password. This will apply when the M-Files account is used. 
 
 In new web, you cannot currently do the password change. 
 But at the other hand, usually business accounts are linked to the Active Directory user account and therefore the password is changed from elsewhere. Most likely, the feature will be there eventually.

Timo Lahti · Answer

That's something that is currently at the "drawing board" so it is not going to make it's way soon to the product, but eventually, as mentioned earlier. Meanwhile, the users can change the password by other ways: 
 1) From the Classic Web authentication screen 
 2) From the Classic Web user menu 
 3) From the M-Files Mobile app menu 
 4) From the M-Files Desktop user menu.

New Web UI | Cannot Reset Password

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