How do you find the Hubshare ID of a User Group?

Hi there,

We have a client where the following is true:

  • In Hubshare a Hubshare User Group has been created of entirely External Users (UserGroup1)
  • In Hubshare UserGroup1 has been added to a Hub
  • In M-Files the Hub object has Employee (Internal) and Contact (External) User properties
  • In M-Files the Hub object has no External Users listed (because in Hubshare, external users are part of UserGroup1)
  • In M-Files there are no Contacts that are listed as Hub Users
  • In M-Files there is no Hubshare User Group that is = UserGroup1

We want to create the Hubshare User Group UserGroup1 in M-Files and pull down the users from Hubshare as Contacts (External) users.

We created the Hubshare User Group Object in M-Files and named it exactly the same as Hubshare. Ran the sync and the Hubshare ID wasn't populated. We've looked in Hubshare to find the Hubshare ID of UserGroup1 but cannot find it anywhere. Is it shown anywhere in Hubshare?

Can we create the User Group in M-Files and have the sync create the Users as Contacts in M-Files, or do you have to create all the Users in M-Files first?

If so, will the UserGroup1 automatically get the Hubshare ID to link it to the existing Hubshare one?

Any help with this is much appreciated.

Kind regards,
Sarah