In this age of 24/7 Client focus, it is easy for Practice Management to lose sight of the fundamentally important job of looking for internal systematic operating process bottlenecks.
In many cases hidden away in the business, there are functions tha…
This post is part of a series about the Emotionally Intelligent Trainer, how to use Emotional Intelligence to deliver the best training events possible. This is the first post of the series.
What is Emotional Intelligence?
You might have already...