M-Files is launching a new online user community on March 15. In the weeks prior to launch, it's a good time to take a step back and consider online user communities in general. What do they do? What needs do they serve? And why are they so important…
I think we can all relate to being in a strenuous training event where there's an endless number of slides and it's just hours of passively sitting, staring, and doing your best to pay attention and absorb what the trainer is saying. And you're just …