Success Story: How BonsenReuling Built a Context-First Information Foundation for Findability, Governance and AI with M-Files

Success Story: How BonsenReuling Built a Context-First Information Foundation for Findability, Governance and AI with M-Files

BonsenReuling is an accounting and advisory firm with more than 230 employees and eight offices across the eastern Netherlands. Founded in 1923, the company supports organizations ranging from sole proprietorships to audit-required enterprises.

As a trusted advisor to its customers, BonsenReuling places strong emphasis on precision, structure and efficiency, both externally and internally. Managing documents and customer records effectively is a critical part of supporting employees and delivering high-quality client service.

As the organization continued to modernize its IT environment, improving document management and information accessibility became a key priority.

With M-Files, BonsenReuling was able to:

  • Improve findability and reduce information sprawl: M-Files replaced fragmented folder structures with metadata-driven information management.
  • Transition successfully to cloud-based work: BonsenReuling modernized its IT environment and moved away from on-premises infrastructure.
  • Achieve strong user adoption across the organization: Business-led implementation and hands-on training accelerated adoption.
  • Build a foundation for AI and Microsoft 365 innovation: Structured metadata and governance support future AI and Microsoft 365 Copilot initiatives.

"If you have a lot of documents and need to find them quickly and easily, there is nothing better than M-Files."

- Maarten van der Veer, ICT Manager, BonsenReuling

Partner: GeONE

Read the full story: Success Story - BonsenReuling