M-Pulse Customer Newsletter | February 2025

M-Pulse Customer Newsletter | February 2025


February is here, and we’re gearing up for an exciting year ahead!  Don’t miss your last chance to secure Early Bird pricing for the M-Files IMPACT Global Conference 2025 by registering no later than March 7th

In this newsletter edition, we’ll cover:

  • Upcoming Webinars on leveraging M-Files Aino and a customer case study webinar featuring Toll Brothers.
  • New AI-Powered Enhancements – Explore the latest M-Files product updates, including AI-driven metadata automation.
  • Customer Success Stories – See how leading organizations like TTX, PHOENIX Group, and Alva-yhtiöt are driving efficiency with M-Files.
  • Microsoft & M-Files Events – Join us for AI and innovation discussions this spring.

Let’s make 2025 a year of impact together! 

M-Files IMPACT Global Conference 2025

Take advantage of the Early Bird pricing for the M-Files IMPACT Global Conference 2025, ending on March 7th. Don’t miss out—secure your spot today!

Join us for the M-Files IMPACT Global Conference 2025 in the vibrant and historic city of Athens, Greece from Monday, May 5th to Wednesday, 7th 2025. Experience the energy and atmosphere of the M-Files event. Learn, innovate, build connections, and make an impact. Arrow right️ Check out the detailed agenda

Convince your manager

If you are excited about attending the M-Files IMPACT Global Conference 2025 but need help securing approval from your manager? Don’t worry, we’ve got you covered!
Here's a ready-to-use email template tailored specifically for your manager’s consideration. Arrow right️ Download the "Convince Your Manager" email template here!

Arrow right️ Watch this video and feel the impact of this year's event!

Now Available! Streamline Document Filing & Metadata Automation with M-Files Aino

We are releasing a new M-Files Aino capability that assists you when saving new documents into M-Files. Now you can:
•    Effortlessly extract metadata from documents with Aino, delivering significantly improved results compared to previous metadata automation solutions.
•    Save extracted metadata with a single click, eliminating the need for one-by-one approval of suggestions. Arrow right Learn more 

Webinars

Do More with M-Files Aino: Streamline Document Filing & Metadata Automation

Join us to see how you can automate manual work and free employees to focus on higher value activities! With M-Files Aino’s streamlined document filing, you’ll supercharge metadata accuracy and volume, making information easier to find, optimizing business processes, and ensuring seamless compliance — all through cutting-edge metadata automation. Work smarter, not harder!

Decide date & time/s:

  • Wednesday, March 5th 10:00 AM CST
  • Thursday, March 6th 1:00 PM GMT

Arrow right Register now 

Customer Spotlight: How Toll Brothers Transformed Project Management to Boost Efficiency & ROI

March 12th at 11 a.m. EDT

Discover how Toll Brothers overcame the challenges of managing vast amounts of construction documentation and streamlined workflows across multiple divisions. Learn directly from their Architecture Technology Experts - Mike Dayhoff and Bobby Henry - how they achieved:

  • Centralized document control for efficiency & compliance
  • Seamless collaboration across internal and external teams and locations
  • Improved project information management with a unified digital solution Arrow right️ Register now

Learn How to Harness the Transformative Power of AI for Insurance Information Management

In this webinar chaired by Nigel Houghton, Director of Strategic Partnership - EMEA, M-Files and expertise from Jeremy Atkins, Principal Consultant from EmpathAIs and Yohan Lobo, Senior Industry Solution Manager, M-Files, will discuss how artificial intelligence powered by Knowledge Work Automation can help insurers deliver Speed, Accuracy and Value. Arrow right Watch on-demand 

Customer Success Stories

TTX Company

Transportation | United States

By implementing M-Files, TTX enhanced the security of sensitive railcar data and streamlined document workflows across multiple departments. Key benefits include:

  • Enhanced security for sensitive data
  • Streamlined document management across multiple departments
  • Reduced reliance on VPN through cloud-based access
  • Customized workflows and metadata tagging Arrow right Read more 

PHOENIX Group

Pharmaceutical and Life Sciences | Europe

By leveraging M-Files, PHOENIX transformed their quality management processes, achieving compliance, efficiency, and cost savings throughout these countries. Key achievements of the M-Files implementation include:

  • Enhanced Efficiency and Compliance
  • Harmonization Across Affiliates
  • Scalability and Flexibility
  • Cost Savings Arrow right Read more  

Alva-yhtiöt

Energy and Utilities | Finland

By implementing M-Files, Alva streamlined data management, consolidating multiple systems into one platform for easy access to essential documents and data.

M-Files Hubshare enhances external collaboration, including electronic signatures via Visma Sign. This has benefited Alva’s customers, especially in forming new partnerships, and was key in securing a contract with a Swiss partner. Arrow right Read more 

M-Files February Product Updates

New Features and Enhancement highlights:

New M-Files Desktop & Web: Aino metadata. For customers with Aino capabilities enabled. M-Files Aino now can set metadata for documents automatically. This is a big step forward in making it easier for users to add documents to M-Files! The configuration guide is being finished and will be shared soon.

Feature parity additions. Enabling customers to make the switch to the new Desktop:

  • New M-Files Desktop and Web: Undelete. Now available in the context menu in M-Files Web and the new M-Files Desktop.
  • Duplicate detection. Now available in both M-Files Web and the new M-Files Desktop. When you add new files, the system will automatically detect duplicates and allow you to review them. 
  • Columns for History. You can now use columns to sort information in the history view. M-Files also remembers your column selection.
  • Copy Link also available in context menu. You can now copy a link from the context menu on M-Files Web and the new M-Files Desktop. 

Arrow right Read the February product update

Arrow right Read the full M-Files Hubshare update

M-Files Customer Support Portal

To provide you a better and more efficient way to submit your support tickets, we manage all support tickets via the M-Files Support PortalArrow right Read more 

Help us improve our ranking on Gartner Peer Insights and get $25 gift card

Help us improve our ranking with your feedback by reviewing M-Files on Gartner Peer Insights. You'll receive a $25 gift card or donate it to charity once the review is approved. Arrow right Review M-Files on Gartner Peer Insights

*Gartner Peer Insights is an online platform for reviews and ratings of IT software and services. It helps business and IT leaders make more insightful purchase decisions and help technology providers improve our products by receiving objective unbiased feedback from our customers.

Tips of the Month

M-Files Aino summarizes documents, finds information, and fills in metadata effortlessly. With chat history and multilingual support, it turns M-Files into a smart knowledge bank, making work faster and easier. Arrow right Watch the video and Arrow right️ Read the article

Become an M-Files Customer Advocate!

Join us in showcasing the power of M-Files and helping others discover the benefits of this innovative knowledge work automation platform! Whether through reviews, case studies, referrals, or events, your voice can make a real impact. Arrow right Learn more

M-Files & Microsoft Events this Spring

Microsoft AI Tour Helsinki

Date: March 18th, 2025
Time: 8:00 a.m. - 4:30 p.m.
Place: Finlandia-talo, Mannerheimintie 13 e, Helsinki, Finland
Visit us in our booth at the event!
This event is in Finnish. Arrow right️ Register now 

Artificial intelligence and automation – Power your business with Microsoft & M-Files 

Date: Thursday, April 3rd, 2025
Time: 8:30 a.m. - 1:00 p.m. with lunch
Place: Microsoft office, Keilalahdentie 2-4, Espoo, Finland
This event is in Finnish. Arrow right️ Register now

AI and innovation for the future of business with Microsoft & M-Files 

Date: Thursday, April 10th, 2025
Time: 9:00 a.m. - 12:00 p.m. with lunch after
Place: Microsoft office, Regeringsgatan 25, Stockholm, Sweden

This event is in Swedish. Arrow right Register now

Upcoming Admin Trainings in Finnish 

Register for our upcoming Admin Trainings in Finnish! These trainings follow the Business Administrator training path that looks ‘under the M-⁠Files hood’, providing participants with the knowledge to fine tune M-⁠Files to best suit organizational needs. All trainings will be conducted virtually, allowing you to join remotely.

Näkymien määrittely ja käyttö (Defining and Using Views)
12.3.2025 - 13.3.2025
klo 10.00 - 14.30
Arrow right️ Register now

Prosessien ja työnkulkujen hallinta (Process and Workflow Management)
23.4.2025 - 24.4.2025
klo 10.00 - 14.30
Arrow right️ Register now

Suojaus-asetusten hallinta (Security Settings Management)
21.5.2025 - 22.5.2025
klo 10.00 - 14.30
Arrow right️ Register now

The 2025 Forrester WaveTm︎ recognized M-Files as Strong Performer

M-Files is named a strong performer in The Forrester WaveTm: Content Platforms 2025 report. The report, which evaluated 12 vendors across 24 criteria, states that “organizations that want to streamline and automate knowledge-rich content processes to best serve their customers should explore M-Files.”  M-Files achieved the highest possible score in three criteria: Document Management, Document Generation, and Metadata. Arrow right️ Learn more 

Additional Resources