We’re honored to share that M-Files has been recognized by customers on Gartner® Peer Insights
as a Customers’ Choice for 2025 in the Document Management category — and it’s all thanks to your feedback and continued trust.
This recognition reflects how you experience M-Files every day, and we couldn’t be more grateful for your partnership.
The full report is a valuable resource for business and IT leaders exploring document management solutions — and we’re proud to be featured because of voices like yours.
What This Recognition Means — Thanks to You
This recognition is based entirely on your reviews and feedback on Gartner Peer Insights. It highlights:
- Your satisfaction with our platform’s capabilities, support, and overall experience
- Your willingness to recommend M-Files to peers across industries and regions of 94% and 4.7/5 overall score
- The growing adoption and impact of M-Files across diverse organizations like yours
- Overall customer ratings for Product Capabilities — 4.7 out of 5 based on 171 reviews as of March 31st, 2025 — demonstrating the real-world value our solution delivers
Being placed in the top-right "Customers’ Choice" quadrant means we exceeded the market average in both customer experience and user adoption — an achievement that reflects the outcomes we’ve delivered together.
We’re deeply grateful for your trust, your partnership, and your voice. This recognition is a celebration of the work we do together every day.
WHAT IS GARTNER® PEER INSIGHTS?
Gartner Peer Insights is an online platform of ratings and reviews of IT software and services that are written and read by IT professionals and technology decision-makers. The goal is to help IT leaders make more insightful purchase decisions and help technology providers improve their products by receiving objective, unbiased feedback from their customers. Gartner Peer Insights includes more than 350,000 verified reviews in more than 340 markets. For more information, please visit www.gartner.com/reviews/home.
GARTNER AND PEER INSIGHTS
Gartner Research Methodologies, Gartner® Peer Insights ‘Voice of the Customer’: Document Management, By Peer Contributors June 25th, 2025.
Gartner, Peer Insights ‘Voice of the Customer’: Content Services Platforms, By Peer Contributors, June 25th, 2025.
GARTNER is a registered trademark and service mark, PEER INSIGHTS, and GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
