The new Total Economic Impact
of M-Files study reveals $8M net value and major gains in trusted AI outputs, workflow efficiency, search, and document automation.
The 2026 study* is based on interviews with M-Files customers and provides a data-driven framework for evaluating how organizations can address these challenges and improve business outcomes with M-Files.
Key Value Points
According to the study, organizations using M-Files achieved:
- 301% ROI over three years
- $8M net present value
- 75% greater AI-powered workflow efficiency
- 70% faster document filing
- 65% improvement in AI-powered search and summarization
The study highlights how trusted, governed, and metadata-driven information helps organizations improve efficiency while creating a stronger foundation for reliable AI outcomes.
Read the full study to learn how M-Files customers are transforming document management into a strategic advantage for AI and automation.
Read the press release
Download the report
* Commissioned study conducted by Forrester Consulting on behalf of M-Files, May 2026
