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Dynamic notifications (based on specific metadata)

Hi community and M-Files, 

We currently have quite a few e-mails sent through notifications bound to workflow steps. In the most cases, this works well for us but slowly we have cases where this is not enough anymore.

Here couple of requirements and scenarios:

  1. X days before review date (metadata on document), specific users should start getting an e-mail
  2. If document is in particular workflow state for more than X months, we should notify an author
  3. When we have multiple transitions into the same workflow state, we should send different e-mail notification (we have tried to mitigate it through more general messages)

How would you approach this? I've tried advanced notifications (see this post) but it does not seem to be suitable for scenario 3). Would advanced notifications cover scenarios 1) and 2)?

Thanks.

Dejan

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  • Hi Radu, 

    This is the problem I am facing:

    When it is sent, it looks like this:

    This happens only with some properties.

    When I start adding property, it looks good on beginning, I can also see that it matches to correct alias in References:

    When I save, it is represented with %% (others properties are fine). Really strange. 

  • The reason is that you have spaces in your alias.

    You have 2 options:

    1) Either update the alias to have no space (you might need to logout from vault to update the references in the dashboard)

    2) In the placeholder editor go to references, and change the metadata from using alias, to using the ID:

  • Thanks Radu! This is exactly the problem. Somehow we have chosen aliases with spaces, now it bites us back. Will need to be careful with ID (hope is the same on all environments).

    This would work for initial creation:

    We would have version 1 only once and then it would increase actually.

  • Glad you got it to work as intended Slight smile

    Cheers!