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Documents with the same ID

jvitoriano

We have some questions about a situation with our customer.

They have some documents that have the same ID.
Exemple:

We want to know if this may cause some problems with this documents, and if this behavior is expected on migrated environment vaults.

The customer had an on premise vault, and they migrated to the M-Files Cloud.
One document was created in the on premise vault, and the most recent on cloud vault.

  • 0

    This can occur if some documents have been replicated to the vault, for example during the cloud migration.

    The metadata card displays the ID of the document in the vault where it was originally created (referred to as the original ID). The document still has a unique ID in the current vault (called the internal ID), but this is not shown.

    This is normal behavior and shouldn't cause any technical issues. However, there is a potential risk of user confusion if someone happens to refer to documents by their IDs.

    The user guide provides more information about the different IDs: Why are there objects with the same ID in the vault?

    At the end of that page, there is also a tip explaining how to check the document's internal ID by adding an automated property to the metadata card.

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