Dear Forum,
Has anyone ever experienced this problem and if yes, have you found a solution?
Here is the scenario:
- An email (with 2 attachments) is saved into M-Files
- We have an attachment counter which usually counts the attachments, but this time it shows zero (however there are two attachments in this email)
- When the user double clicks on the email to open it, the email plus attachments are visible.
I am told that the problem is that the attachments can be defined differently in the msg file. There are 2 attributes (hidden, inline).
Has anyone developed a sound way to easily identify the number of attachments that are within an email. Basically the idea here is, a user shouldn't have to double click through numerous emails to find the attachment they are searching for. It would also be great to have views that display in a tabular form, the email name, whether there are attachments or not, and any other relevant data.
thanks!