M-Files Web Preview shows some .pptx but not others

vlynch 7 months ago

All affected documents can be previewed in desktop client without issue. Size is not the issue--a 3,387 KB file will display in preview but a 195 KB file will not. Password/encryption is not the issue--opening the file has no prompt for passwords. The preview pane in vnext says, "Let's try something else You can open it to view it's content". The preview pane in classic says "500".

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0 andri_as 4 months ago

I got this error too, is there any solution for this?
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0 Craig Hawker 4 months ago in reply to andri_as

As Joonas said: if this is not explained by the limitations in the original post (i.e. it's not huge, encrypted, etc.) then I would suggest reaching out to the support team initially.
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0 Craig Hawker 4 months ago in reply to andri_as

As Joonas said: if this is not explained by the limitations in the original post (i.e. it's not huge, encrypted, etc.) then I would suggest reaching out to the support team initially.
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M-Files Web Preview shows some .pptx but not others

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