Hubshare - How to save annotations?

I'm using the M-Files Views widget and have enabled annotation edits.

I can apply annotations to a document but I can't figure out how to save them.

For example I created this comment annotation in the M-Files vault and it displays in Hubshare. I have then, from Hubshare,  added a reply "It sure is".

If I then close the document I get a warning that my changes will be lost. How do I save the reply before closing?

Thanks

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  • Sorry for the delay. It is cloud, it's our demo site as provided by M-Files. (demo-ca.hubshare.com)
    I took another look, you're right the Save icon does appear when doing any sort of drawing or other annotation and that works as expected, but it seems specifically for the comment no save icon appears:

    Looking at it in more detail it seems the issue is when replaying to a comment made on the M-Files side. I can click annotate and click Note while in Hubshare and there I do get a save button. But If I simply click on a note made from M-Files and try to reply no save button appears. In fact if I select annote in Hubshare the note from M-Files is no longer visible, eg:

    Yellow is from M-Files, Orange is from Hubshare. Both visible in View mode

    But when I click on Annotate the yellow M-Files note is no longer accessible.

  • Hi Chris

    Thanks a lot for the details and the investigations finding out what's happening.

    We tracked this defect in our system and the engineering team will handle this problem in the coming weeks. Please follow our Product Update and Release notes to find when it will be fixed. The reference is HUB-679.

    I'll try to send a message here when the problem is fixed too.

    Best regards