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REST API - Quick Search returns empty object.

DJMG

I am trying to upload documents to a client portfolio object.  (an on premise vault)

Most of the time the documents successfully upload, however on occasion / randomly documents fail to upload. (regardless of file size: failed on 10kb and on 2Mb)

I have even tried manually running the API call several time without successful upload.

Below is the API call example:

https://<client-onprem-vault>.com.au/M-Files/REST/objects/102?q=EB003197

If the portfolio has not been modified recently (for example, last modified 2 days ago), the API does not return any portfolio details. The response is 200 OK, but the payload is empty:

{

"Items": [],

"MoreResults": false

}

If I modify the same portfolio and then call the API again, the portfolio details are returned successfully and the process completes without issues.

Any help on this matter would be greatly appreciated.

Regards MG

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  • 0

    My only thought is that, for some reason, the data isn't indexed (as a quicksearch uses the full-text search index).  You could test this by perhaps using a property search instead of a quicksearch and see whether this returns the correct object.

    If the full text index is the probable root cause then I would probably suggest raising this via support. 

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  • 0

    My only thought is that, for some reason, the data isn't indexed (as a quicksearch uses the full-text search index).  You could test this by perhaps using a property search instead of a quicksearch and see whether this returns the correct object.

    If the full text index is the probable root cause then I would probably suggest raising this via support. 

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