Hello,
I am using an on-premises M-Files server (version 24.12.14341.6). Recently, I attempted to migrate my M-Files vault database to Microsoft SQL Server. Since the migration,
I have been encountering an issue where I am unable to add a new login account.
When I try to create a new user account under "Server User Properties," I receive the following error messages:
Error message :
```
MPropertyPage.cpp, 459, Not found. (EventHandlerLogger) (0x8004000B)
PropertyPageLogin.cpp, 235, Not found. (EventHandlerLogger) (0x8004000B)
PropertyPageLogin.cpp, 117, Not found. (EventHandlerLogger) (0x8004000B)
RPCMethodCallWithRetry.h, 44, Not found. (EventHandlerLogger) (0x8004000B)
RPCMethodCallWithRetry.h, 44, Not found. (EventHandlerLogger) (0x8004000B)
RPCLoginsAdmin.cpp, 2429, Not found. (EventHandlerLogger) (0x8004000B)
RPCLoginsAdmin.cpp, 153, Not found. (EventHandlerLogger) (0x8004000B)
RPCLoginsHelper.cpp, 386, Not found. (EventHandlerLogger) (0x8004000B)
RPCLoginsHelper.cpp, 530, Not found. (EventHandlerLogger) (0x8004000B)
ServerAction_LoginAccountActions.cpp, 79, Not found. (EventHandlerLogger) (0x8004000B)
VaultDBSessionEvents.cpp, 1157, Not found. (EventHandlerLogger) (0x8004000B)
VaultDBSessionEvents.cpp, 1857, Not found. (EventHandlerLogger) (0x8004000B)
VaultScriptSessionTemplates.cpp, 470, Not found. (EventHandlerLogger) (0x8004000B)
VaultScriptSessionTemplates.cpp, 445, Not found. (EventHandlerLogger) (0x8004000B)
VaultScriptSessionTemplates.cpp, 627, Not found. (EventHandlerLogger) (0x8004000B)
CoActiveScriptSite.cpp, 907, Not found. (EventHandlerLogger) (0x8004000B)
CoActiveScriptSite.cpp, 745, Not found. (EventHandlerLogger) (0x8004000B)
BeforeCreateLoginAccount::EventHandlerLogger.MFEventHandlerBeforeCreateLoginAccount, 14, Not found. (EventHandlerLogger) (0x8004000B)
CoExtensionMethod.cpp, 117, Not found. (EventHandlerLogger) (0x8004000B)
ExtensionManager.cpp, 596, Not found. (EventHandlerLogger) (0x8004000B)
ExtensionManager.cpp, 2847, Not found. (EventHandlerLogger) (0x8004000B)
(M-Files 24.12.14341.6 2025-01-15T05:10:23.692Z)
```
Steps I followed:
1. Migrated the database associated with the vault to Microsoft SQL Server.
2. After migration, I tried attaching documents to the vault.
3. However, when I attempted to add a new user login," I started encountering this error.
Could someone please guide me on what might be causing this issue? Is it related to the database migration, configuration settings, or something else?
For reference, I have attached images showing error message.
Thank you for your help!
