Bug in saving Doc in M-files through Office programs

Hello everyone I had a bug into M-Files and I need some help with this the Problem when saving a Word/Excel file to M-Files When I open a Word or Excel file and save it to M-Files, the form opens but the metadata fields are empty. Even if I added them before, they don’t show. I cannot fill the form like I should. But when I drag the Doc and then Fill the fileds of the metadata it works/ But again from the WORD/EXCEL its not working smmebody  familer with this isuue ?