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Sporadic right click error

Hey guys,

I get a sporadic error on right click which prevents showing the right click menu. I cannot prove it but I think this has something to do with clipboard content as I can fix it when copying something else in explorer and then right click menu works in M-Files again.

Is there some clipboard check when performing right click in M-Files?

Best Regards

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Craig Hawker over 2 years ago in reply to 𝕤𝕨𝕖𝕚𝕤𝕖 +1 suggested

"No error description available". That's not what you want to hear... I can actually see a discarded tracker item (150121) that seems to have the exact same error details. It was raised in response to…

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0 Craig Hawker over 2 years ago

Can you provide the full error stack?
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0 𝕤𝕨𝕖𝕚𝕤𝕖 over 2 years ago in reply to Craig Hawker

Sorry, had to wait for another occurence ;)

DocListView.cpp, 5526, (Keine Fehlerbeschreibung verfügbar.) (0x800401D3)
DocListView.cpp, 10002, (Keine Fehlerbeschreibung verfügbar.) (0x800401D3)
DocListView.cpp, 10100, (Keine Fehlerbeschreibung verfügbar.) (0x800401D3)
CoContextMenu.cpp, 582, (Keine Fehlerbeschreibung verfügbar.) (0x800401D3)
CoContextMenu.cpp, 3337, (Keine Fehlerbeschreibung verfügbar.) (0x800401D3)
CoContextMenu.cpp, 4238, (Keine Fehlerbeschreibung verfügbar.) (0x800401D3)
CoShellFolder.cpp, 7367, (Keine Fehlerbeschreibung verfügbar.) (0x800401D3)
ShellFolderDataTransfer.cpp, 236, (Keine Fehlerbeschreibung verfügbar.) (0x800401D3)
LazySourceContents.cpp, 40, (Keine Fehlerbeschreibung verfügbar.) (0x800401D3)
CoDropTarget.cpp, 1284, (Keine Fehlerbeschreibung verfügbar.) (0x800401D3)
SourceContents.cpp, 110, (Keine Fehlerbeschreibung verfügbar.) (0x800401D3)
SourceContents.cpp, 384, (Keine Fehlerbeschreibung verfügbar.) (0x800401D3)
SourceContents.cpp, 830, (Keine Fehlerbeschreibung verfügbar.) (0x800401D3)
SHDataTransfer.cpp, 887, (Keine Fehlerbeschreibung verfügbar.) (0x800401D3)
(M-Files 21.6.10322.8)

But I remember another different Right Click Error..

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0 𝕤𝕨𝕖𝕚𝕤𝕖 over 2 years ago in reply to Craig Hawker

Sorry, had to wait for another occurence ;)

DocListView.cpp, 5526, (Keine Fehlerbeschreibung verfügbar.) (0x800401D3)
DocListView.cpp, 10002, (Keine Fehlerbeschreibung verfügbar.) (0x800401D3)
DocListView.cpp, 10100, (Keine Fehlerbeschreibung verfügbar.) (0x800401D3)
CoContextMenu.cpp, 582, (Keine Fehlerbeschreibung verfügbar.) (0x800401D3)
CoContextMenu.cpp, 3337, (Keine Fehlerbeschreibung verfügbar.) (0x800401D3)
CoContextMenu.cpp, 4238, (Keine Fehlerbeschreibung verfügbar.) (0x800401D3)
CoShellFolder.cpp, 7367, (Keine Fehlerbeschreibung verfügbar.) (0x800401D3)
ShellFolderDataTransfer.cpp, 236, (Keine Fehlerbeschreibung verfügbar.) (0x800401D3)
LazySourceContents.cpp, 40, (Keine Fehlerbeschreibung verfügbar.) (0x800401D3)
CoDropTarget.cpp, 1284, (Keine Fehlerbeschreibung verfügbar.) (0x800401D3)
SourceContents.cpp, 110, (Keine Fehlerbeschreibung verfügbar.) (0x800401D3)
SourceContents.cpp, 384, (Keine Fehlerbeschreibung verfügbar.) (0x800401D3)
SourceContents.cpp, 830, (Keine Fehlerbeschreibung verfügbar.) (0x800401D3)
SHDataTransfer.cpp, 887, (Keine Fehlerbeschreibung verfügbar.) (0x800401D3)
(M-Files 21.6.10322.8)

But I remember another different Right Click Error..

Children

0 Craig Hawker over 2 years ago in reply to 𝕤𝕨𝕖𝕚𝕤𝕖

"No error description available". That's not what you want to hear...

I can actually see a discarded tracker item (150121) that seems to have the exact same error details. It was raised in response to some sporadic error that occurred in automated testing, but was not seen in the real world.

My suggestion is to raise this with support (support@m-files.com). That's probably the most efficient way to investigate it.

Regards,

Craig.
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