Mail Source - Microsoft Exchange Online not working

Question

Hi, 
 
 we have an issue regarding mail source not working when using service type Microsoft Exchange Online. 
 Our team setup the Azure policy according to the instructions here: 
 https://m-files.my.site.com/s/article/mfiles-ka-375529 
 
 Does anyone have any tips for this?

Joonas Linkola · Answer

If you've double-checked the configuration values, you could try these steps next: 
 
 Verify that TLS 1.2 is enabled on both M-Files Server and the computer where M-Files Admin is run, even though your error message is different than what's used as an example in this support article: Azure AD TLS 1.0 and 1.1 Error 
 Enable mail source logging and see if these logs would contain any additional information: Collecting Logs for External Mail Source

Mail Source - Microsoft Exchange Online not working

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