M-Files is launching a new online user community on March 15. In the weeks prior to launch, it's a good time to take a step back and consider online user communities in general. What do they do? What needs do they serve? And why are they so important…
Backyard Discovery, a manufacturer of outdoor living and recreational products, was struggling to manage growing volumes of engineering drawings, product documentation, and business information. Finding critical files could take 10 to 15 minutes, slo…