Charles River Laboratories, headquartered in Boston with a global footprint and approximately 10,000 employees, needed to replace an in-house document management system that no longer supported its highly regulated operations. Managing tens of thousands of documents each year required a more flexible and reliable way to create, find, and control information.
In this video, Charles River Laboratories explains how M-Files delivers a validated, metadata-driven platform for document creation and workflows. Supporting EU and FDA requirements, M-Files enables teams across 14 global sites to collaborate more effectively on scientific documentation and project work. With tailored solutions and responsive support, M-Files helps ensure consistency, compliance, and efficiency across the full study lifecycle.
"From the very beginning of our engagement with M-Files, they've been a wonderful partner. I have never before worked with a vendor that took so much time to deeply understand our subject matter and to tailor the offerings and the solutions to be exactly what we needed at Charles River Laboratories."
- Jenith Charpentier, Senior Director for Data and Reporting Standards, Charles River Laboratories
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