Success Story: From Bottlenecks to Breakthroughs: How LHAAC Transformed Public Health Operations with M-Files

Success Story: From Bottlenecks to Breakthroughs: How LHAAC Transformed Public Health Operations with M-Files

The Local Health Authorities Analytical Committee (LHAAC) is a public health entity under the Western Australian state government, working exclusively with local governments across the state. Its primary role is to coordinate a sampling scheme that enables local governments to access analytical services for substances with potential public health implications—such as food, water, air, and other environmental materials.

Highlights:

  • Financial approvals completed in minutes instead of days, thanks to M-Files’ automated workflows, mobile access, and real-time visibility—dramatically improving efficiency and reducing administrative bottlenecks.
  • Digitized and centralized document management, replacing paper-based archives with a searchable, secure, and compliant digital platform streamlining retention, retrieval, and audit readiness.
  • Significantly enhanced governance and collaboration, with M-Files enabling secure access, version control, and seamless information sharing across geographically dispersed teams and external auditors.

"When I was looking at M-Files, I was expecting it to be a fairly standard kind of document management system. It's ended up being so much more than that. To be honest, I don't know how people could say no to M-Files. It is just amazing - I love it. Thank you for making my life easier."

- Ryan Janes, Coordinator, LHAAC

Partner: Innovative Content Management

Read the full story: LHAAC Case Study