M-Pulse Customer Newsletter | February 2026

M-Pulse Customer Newsletter | February 2026

In this newsletter edition, we’ll cover:

  • M-Files Empower Launch: Visit our new customer portal that unifies product information, guidance, and support to help you find accurate answers faster. 
  • Meet us at 2026 Microsoft AI Tours: Find your city and register!
  • Customer Webinar: Work Faster and Smarter with the New M-Files Desktop
  • New and Classic M-Files Desktop Comparison
  • Product Update Highlights:
    • Taskbar improvement – reuse groups
    • Version history rollback
    • Delete old versions
  • Customer Success Stories: Charles River Laboratories, Katoni, and Newsec
  • New Videos: Quality Management System and Customer Information Management

Dive into the insights and enjoy the read!  

Product Updates

Work Faster and Smarter with the New M-Files Desktop

The new M-Files Desktop helps you work faster with a modern, intuitive user experience. Designed to simplify everyday tasks while maintaining enterprise-grade security and flexibility, the new desktop makes it easier to navigate, find, manage, and collaborate on information — all within a familiar M-Files environment. 

Highlights in new M-Files Desktop and Web

  • Taskbar improvement – reuse groups: Reuse existing Taskbar groups across applications to simplify management and avoid duplicate group names.

  • Version history rollback: Roll back to earlier document versions.

  • Delete old versions: Admins can remove outdated object versions directly in the version history view. Currently available for environments not using native co-authoring.

Catch up on all the latest product updates in Product News:

Arrow right️ February Product News 
Arrow right️ Native Co-authoring in M-Files 
Arrow right Enhancements in the new M-Files Desktop 

To see all improvements and changes, please see the full release notes.

New and Classic Desktop Comparison

Discover the key differences between the classic and new M-Files Desktop with our updated feature comparison page. See which features are available now, coming soon, or planned for the future—so you can get the most out of M-Files.

Arrow rightRead more

Customer Webinar

Work Faster and Smarter with the New M-Files Desktop
Thursday, February 26th, 10:00 AM CST

Join us to see the new M-Files Desktop in action and learn how it helps your customers work faster with a modern, intuitive user experience. Designed to simplify everyday tasks while maintaining enterprise-grade security and flexibility, the new desktop makes it easier to navigate, find, manage, and collaborate on information — all within a familiar M-Files environment. Arrow right Register Now

Can’t make it? Register anyway to get the recording and watch it on-demand.

Meet Us at Upcoming 2026 Microsoft AI Tours!

We will be at the following Microsoft AI Tours! Join us to hear from industry experts, explore practical AI use cases, and gain hands-on insights to accelerate your AI transformation with confidence.

Stockholm on Mar 18th
Register now!
Visit our booth and come to our live breakout session with Microsoft:
Speakers: Per Löjdahl, M-Files and Therese Treutiger, Microsoft
'Eliminate Hidden AI Barriers with Context-First Document Management'
Many organizations invest in AI, but few realize its full potential. The hidden barrier? Data you can’t trust, silos, scattered documents, manual processes, and missing context. Join Microsoft and M-Files experts to see how a context-first document management system ensures your AI runs on reliable, governed data within Microsoft 365. Learn how to eliminate operational friction and deploy AI that truly delivers business value.

Copenhagen on Mar 26th  
Register now!
Visit our booth and come to our live breakout session with Microsoft:
Speaker: Mika Turunen, M-Files           
'Governance meets AI: Smarter Copilot with context-rich content'
AI without governance is a risk. Unlock more value and discover how to give Microsoft 365 Copilot governed, context-rich business content for better results. Learn practical strategies for metadata, secure access, and compliance enforcement with Microsoft Purview, turning Copilot into a trusted advisor while protecting your organization’s most valuable information.

Helsinki on Apr 28th
Register now!

Visit our booth and come to our live breakout session with Microsoft:
Speaker: Laura Saarainen, M-Files
'Unify and activate your data for AI innovation'

Atlanta on Apr 29th
Register now and visit our booth!                              

Houston on May 28th
Register now and visit our booth!                  
 

M-Files Empower 

We’ve launched M-Files Empower, a unified portal that brings together M-Files product information, guidance, and support content into one easy‑to‑use experience. M-Files Empower is free to use, requires no login, and helps you find accurate information faster. Arrow right Explore M‑Files Empower

To learn more about M‑Files Empower, what it includes, and what’s coming next read the full launch announcement in M‑Files Community.

Introduction to M-Files Empower Video Arrow rightWatch it now

Customer Success Stories

Charles River Laboratories
Scientific Research, Life Sciences | United States
Charles River Laboratories replaced its legacy document management system with M-Files to streamline highly regulated documentation, standardize workflows, and support global collaboration across 14 sites. With a metadata-driven platform that meets EU and FDA requirements, teams can efficiently manage study documentation while ensuring compliance and consistency. Arrow right Watch the video

Katoni Engineering
Engineering | United Kingdom
Katoni Engineering adopted M-Files to replace traditional folder-based systems with a context-first, metadata-driven platform that strengthens traceability, streamlines multidisciplinary workflows, and improves version control across complex engineering projects. The solution enables engineers to find the right documents quickly, supports quality assurance and audit readiness, and provides a scalable foundation for growth and future innovations.Arrow right Read more

Newsec
Real Estate Property Management | Finland and Nordics
Newsec, a leading property management and real estate advisory firm across the Nordics and Baltics, has relied on M-Files as its core information management platform for nearly 20 years. By centralizing property and contract data, integrating with Microsoft 365, and moving to M-Files Cloud, Newsec has simplified information discovery, reduced IT maintenance, and improved efficiency and user experience across its organization, while ensuring continuous availability and seamless updates.Arrow right️ Read more

New Videos

Check out the new videos in these M-Files Community pages:

Arrow right️ Quality Management System
Arrow right️ Customer Information Management

Help Us Shape Customer Communications

Enjoyed this newsletter or other updates? We’d love your feedback to make our customer communications even better.

Help Us Improve our Ranking on Gartner Peer Insights and Get $25 Gift Card

Help us improve our ranking by reviewing M-Files on Gartner Peer Insights. You'll receive a $25 gift card once the review is approved. Arrow right️ Review M-Files on Gartner Peer Insights 

Additional Resources