In an evolving world of work-from-home vs. hybrid vs. return-to-office tensions, experts say promoting “digital dexterity” may be the key to attracting, recruiting, and retaining a more engaged, talented knowledge workforce through the use of digital tools, such as a document management system or collaboration platform.
According to Gartner:
“Upskilling employees is the key to realizing the value from investments in digital workplace tools. Application leaders responsible for the digital workplace must identify the key data skills needed to support new ways of working.”
“Promoting social connections and collaborative relationships between colleagues across the organization helps employee engagement, retention and productivity.”
So, what happens when an organization commits to the digital experience-focused pillars of data, process, content, and collaboration? According to the report:
• “80 percent of employees say improving their digital dexterity will positively impact their career advancement.”
• “91 percent of employees say that improving their digital dexterity improves their work effectiveness.”
• “90 percent of employees say that intuitive and effective technology has a positive impact on their overall job satisfaction.”
To access the full Gartner report, “Transform the Digital Employee Experience with an Evolving Digital Workplace,” click here.
