Notification Settings - Admin portal

Your notification settings are automatically managed in M-Files Cloud, so you won’t be able to change them yourself.

If you'd like to customize your notification rules, you can do so using the classic M-Files Desktop app.

So the settings can only be changed with a ticket?

If they can be changed then yes. Some may be such settings that they cannot be customized on the multi-tenant cloud.

Makes sense. Thank you for your reply's!
I would think the digest message time can be managed, just would be easier to do it myself, rather than opening tickets for such minute topics. But makes sense why you wouldn't do it in the admin portal :)
The times can be set for different times between vaults right?

Makes sense. Thank you for your reply's!
I would think the digest message time can be managed, just would be easier to do it myself, rather than opening tickets for such minute topics. But makes sense why you wouldn't do it in the admin portal :)
The times can be set for different times between vaults right?

It's probably best to ask this of the cloud team via a support ticket.  As Joonas said: some settings cannot be customised in a multi-tenant cloud infrastructure.

In general, though, if the values need to be set on the server level (like in your screenshot) then:

1. In a multi-tenant cloud infrastructure they cannot - by design - be changed by end users.
2. Are common settings across all vaults on the server.

We have, previously, moved some admin settings "down" to the vault level to make them more accessible in these situations (e.g. logins), but I have not heard that this is something we're looking at for notifications.  At least: not actively right now.

I would ask the cloud team and see what they say, but my suspicion is that these cannot be changed in multi-tenant cloud environments as they would potentially affect multiple customers.