Actionable messages in email notifications

Actionable messages are supported in Outlook and I was wondering whether someone has done something like it in M-Files. 

An actionable message is when you have an email notification for a task and withiin the message you have buttons like "Approve" or "Decline" which allow you take immediate action on the task wihout needing to switch to another application or when you don't have access to the server from the outside world. It's very useful on the go.

Any experience or ideas are welcome.

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  • Indeed, I was referring to this exactly. My requirement is that you don't follow the regular "M-Files URL" but rather create such an email (HTML + json) so that the user can take action immediately. I assumed the buttons in the email can make use of M-Files' REST API to change the state of the workflow of the target object (maybe the External connector licenses is needed). 
    Also, there seem to be some limitations in terms of email clients compatibility. 

  • I will pass this to the product manager who's involved with notifications.

    From a quick skim of the documentation it's not quite that simple, and may be something we need to revisit once we have a few other things in place (at least: to do this for everyone; I guess it could be done in a custom manner for individual vaults).  Certainly, as you said, for now, the email would need to include both the current content and also these actionable links (for maximum compatibility).

    Thank you for raising this Dimiter.

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  • I will pass this to the product manager who's involved with notifications.

    From a quick skim of the documentation it's not quite that simple, and may be something we need to revisit once we have a few other things in place (at least: to do this for everyone; I guess it could be done in a custom manner for individual vaults).  Certainly, as you said, for now, the email would need to include both the current content and also these actionable links (for maximum compatibility).

    Thank you for raising this Dimiter.

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