How can I reset a password for a user?

Well, the M-Files Support ticket was resolved a few minutes ago. The procedure is to ask the user to select the "Forgot password?" link on the M-Files Web login screen or provide the link (https://odyssey.cloudvault.m-files.com/ResetPassword.aspx). 

I wondered why there wasn't a "Forgot password?" option somewhere.  I did not think of looking for it on the splash screen.  I'm glad the Support Agent thought about it this morning.  I did this for the impacted user.  She is back up and running.

Well, the M-Files Support ticket was resolved a few minutes ago. The procedure is to ask the user to select the "Forgot password?" link on the M-Files Web login screen or provide the link (https://odyssey.cloudvault.m-files.com/ResetPassword.aspx). 

I wondered why there wasn't a "Forgot password?" option somewhere.  I did not think of looking for it on the splash screen.  I'm glad the Support Agent thought about it this morning.  I did this for the impacted user.  She is back up and running.