Advanced Notification email formatting

Hi, 

I wondered if someone could please help in formatting correctly the email sent out from using the compliance kit advanced notification? 

I don't even know the language it uses. 

I'm using the placeholders it provides and even the carriage returns in the placeholder window turn to just a single white space within the resulting email.

My properties definitions that are defined show correctly in the email, but not system properties such as these don't:

File Name = {FileName()}

Hyperlink = {NameAndLinksHtml()}

Plain Text Link = {NameAndLinks()}

Version = {Version()}

From Vault = {VaultName()}

Could someone please share some typical email formats for when a document is published? 

Or any documentation on the subject for formatting the email. 

Thanks in advanced, 

Mark