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Please improve the "substitute users" functionality

Patrick Hughes

Dear M-Files,

Can you please consider improving the substitute users functionality?

My suggestions:

  • Make it more prominent for users to actually see/access the functionality. Can the option not be listed immediately under the 'User Menu' options?
    • Or what about having an actual button on the homescreen between the 'User Menu' icon and the 'Object Creation' icon?
  • Users: disabled users show up as possible substitutes. Can you filter so that only enabled users are showing as possible substitute users?
  • What about an expiration of the substitute period? Or some kind of indicator on the users homescreen to show that the functionality is active?
    • Some of our users forget to remove the substitute users when no longer required. What about a icon on the homescreen that remains as long as substitute users is turned on? (e.g. like the yellow icon that shows when updates to M-Files are available)

Thank you.

Patrick.

  • 0

    Thanks for the feedback, I've recorded it to our internal development tracker. The substitute user functionality unfortunately hasn't been a development focus lately so cannot promise any enhancements in the near future. I personally agree that there are many potential improvements that could be made.

  • 0 in reply to Joonas Linkola

    Thanks Joonas Thumbsup
    I have a feeling that more people would also be inclined to use this feature if it was more polished/more accessible.

  • 0 in reply to Joonas Linkola

    Hello, I would like to add something additional here. It would be great if the substitute user really had the same rights. Currently, the substitute user, for example, does not have the rights to trigger a status change if the rights are tied to the assigned person.

  • 0 in reply to Mdoe

    Yes, to me it doesn't make sense that the substitute user doesn't 'inherit' the permissions unless they have them through the default permissions already. That doesn't make sense to me, since if I am naming a substitute user, I am taking responsibility for granting access to the substitute user(s).

  • 0 in reply to Joonas Linkola

    Also it would be helpful if privileged users (the user's supervisor , manager or similar) could add and remove substitutes. People get sick or have accidents and may not be able to add their own substitute. We need an option to do this on their behalf.

  • 0 in reply to Joonas Linkola

    E-Signing should also be possible for substitute users.

  • 0 in reply to Mdoe

    I agree, especially in status changes, permissions should be inherited. Currently I see no other workaround than "hardcoding" the Substitute User onto an object type "user account" and accessing the substitute user that way thus forcing the user to specify the substitute twice in different locations, which is rather unfortunate, especially because the rest of the m-files default substitute function works really well.

  • 0

    Hello everyone,

    We developed an app at Graphax to allow the creation of substitute by M-Files objects.

    This app allows to add a start date and a end date (for example I will be missing from next monday until friday), the substitute can be either a person or a group.

    Everything is managed by M-Files permissions (so you can give access only to a manager).

    If anyone is interested, feel free to contact me, I will be happy to help you Slight smile

M-Files
M-Files Support


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