I installed M-Color (latest version from your website) about 4 days ago. I followed the instructions and copied the generated text file to an email and sent it to the specified address (firstname.lastname@example.org). I didn't recieve a response the following day so phoned, I was told no-one was available to speak with and I would get a call back or an email... I'm still waiting. The next day I tried the webform, which I actually recieved a response to this morning (a day later), but have only been told they'll get back to me when they have more info...
Are you able to advise how long it will take to get a resposne? I will try calling again, but that doesn't seem to get me anywhere.
Also is anyone able to advise if this software is still supported or being actively developed, or has it been shelved and only checked that it's still compatabile with new versions of AutoCAD? It doesn't appear to have been updated in several years, version 9 seems to have been release nearly 2 decades ago, the reviews are from 2005 and the website is looks like that was when it was last updated, customer support seems non-existent, I'm not getting the license I have requested, yet it's still has a £400 price tag... Where does that money go?