I have one user unable to access m-Files Vault, while everyone else can, tried removing the vault connection from his local laptop and adding the vault connection but still comes up as off line while it is not off line
example of the logs from users computer******************************************************
DlgRepositoryAuthenticationStatus.cpp, 396, The system broadcast message channel is not open. (0x80040977)
ExternalRepositoryAuthenticationItems.cpp, 216, The system broadcast message channel is not open. (0x80040977)
VaultOperations.cpp, 276, The system broadcast message channel is not open. (0x80040977)
ThreadOutCaller.cpp, 67, The system broadcast message channel is not open. (0x80040977)
ThreadOutCaller.cpp, 583, The system broadcast message channel is not open. (0x80040977)
VaultMethodCallTasks.cpp, 7941, The system broadcast message channel is not open. (0x80040977)
CoVaultMountingVault.cpp, 1635, The system broadcast message channel is not open. (0x80040977)
VaultState.cpp, 8683, The system broadcast message channel is not open. (0x80040977)
RPCMethodCallWithRetry.h, 22, The system broadcast message channel is not open. (0x80040977)
RPCMethodCallWithRetry.h, 22, The system broadcast message channel is not open. (0x80040977)
RPCExtensionAuthentications.cpp, 640, The system broadcast message channel is not open. (0x80040977)
RPCExtensionAuthentications.cpp, 308, The system broadcast message channel is not open. (0x80040977)
MCallInLoop.h, 670, The system broadcast message channel is not open. (0x80040977)
RPCExtensionAuthenticationsHelper.cpp, 244, The system broadcast message channel is not open. (0x80040977)
CoContentProviderHost.cpp, 1428, The system broadcast message channel is not open. (0x80040977)
ManagedError.cpp, 144, The system broadcast message channel is not open. (0x80040977)
MFCLRBridgeV45: [CManagedError* CContentProviderHost.LoginAsDifferentUser(CContentProviderHost*, CManagedError*, CMF_ExtensionCallInformation*, CMF_String*)], IL:34, The system broadcast message channel is not open. (0x80040977)
MFCLRBridgeV45: [Void LoginAsDifferentUser(MFiles.ExternalConnectorHost.CallContext, System.String)], IL:36, The system broadcast message channel is not open. (0x80040977)
MFCLRBridgeV45: [TResult ForSystem[TResult](MFiles.ExternalConnectorHost.CallContext, System.String, MFiles.Common.Types.ExtensionAuthenticationResponse, MFiles.ExternalConnectorHost.RepositoryConnectorHosting.ExplicitLogin, MFiles.ExternalConnectorHost.RepositoryConnectorHosting.DenyUserInteraction, System.Func`2[MFiles.ExternalConnectorHost.RepositoryConnectorHosting.RepositoryConnectorContext,TResult])], IL:176, The system broadcast message channel is not open. (0x80040977)
MFCLRBridgeV45: [MFiles.ExternalConnectorHost.RepositoryConnectorHosting.SessionCache.CacheableSession GetSession(MFiles.ExternalConnectorHost.RepositoryConnectorHosting.EffectiveUser, MFiles.ExternalConnectorHost.CallContext, MFiles.ExternalConnectorHost.RepositoryConnectorHosting.ConnectionContext, MFiles.Common.Types.ExtensionAuthenticationResponse, Boolean, Boolean, MFiles.ExternalConnectorHost.RepositoryConnectorHosting.ExplicitLogin, MFiles.ExternalConnectorHost.RepositoryConnectorHosting.DenyUserInteraction)], IL:546, The system broadcast message channel is not open. (0x80040977)
MFCLRBridgeV45: [Boolean AddOrUpdateExtensionAuthentication(Int32, MFiles.Common.Types.ExtensionAuthenticationSpecialUserType, System.String, System.String, MFiles.Common.Types.ExtensionAuthenticationResponse)], IL:306, The system broadcast message channel is not open. (0x80040977)
MFCLRBridgeV45: [Void CManagedError.ThrowManagedExceptionOnCOMError(Int32)], IL:270, The system broadcast message channel is not open. (0x80040977)
CoServerVaultDataAccess.cpp, 3024, The system broadcast message channel is not open. (0x80040977)
BroadcastChannel.cpp, 341, The system broadcast message channel is not open. (0x80040977)
(M-Files 20.6.9181.4)
