SSL Connection Error per REST API

Hi all,


for some of our customers, we try to connect to a vault via POST request using the M-Files Rest API.

We get the following error message "SSL Connection could not be established". Yesterday it still worked.


The problem only occurs with vaults in the new cloud environment. It works for vaults in the old cloud and on-premises vaults.


Is there any difference in SSL connection between new cloud, old cloud and on-premises? What else can cause the problem?

Has anything been changed in the last few days?


The request URL is as follows


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