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Norton 2013 Incompatability?

Former Member
Former Member
Is anyone having issues using M-Files 8 with Norton Internet Security 2013?  I use M-Files with Alibre (3D CAD) and there is a customized Explorer window for the M-Files drive in Alibre.

I recently upgraded from NIS 2012 to 2013 and now my Vault Explorer window looks just like a standard Windows 7 Explorer window.  The middle pane in the Vault Explorer window with the view commands is gone and the right hand pane no longer has the Vault configuration.

If I turn off Anti-Virus Auto Protect (AVAP) in NIS 2013, and then open a Vault Explorer window everything looks normal, even after AVAP is turned back on but the switch on/off dance has to be done everytime a Vault Explorer window is loaded.

Another user on the Alibre has reported the same thing.  Are you aware of the issue and do you know of a fix?
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  • Former Member
    Former Member
    partim/timo,

    Thanks for the update and thorough set of instructions

    Once the issue has been fixed, you can update your product to the 2013 version by going to your Norton product, opening the support menu and selecting "New Version Check"."


    Am I correct in understanding that we will have to stay downgraded on NIS 2012 until Symantec provides a fix for M-Files and NIS 2013? I just want to be sure that I understand the above quote.

    Also is M-Files 9 also affected by this NIS bug?

    Thanks, Mike
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  • Former Member
    Former Member
    partim/timo,

    Thanks for the update and thorough set of instructions

    Once the issue has been fixed, you can update your product to the 2013 version by going to your Norton product, opening the support menu and selecting "New Version Check"."


    Am I correct in understanding that we will have to stay downgraded on NIS 2012 until Symantec provides a fix for M-Files and NIS 2013? I just want to be sure that I understand the above quote.

    Also is M-Files 9 also affected by this NIS bug?

    Thanks, Mike
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