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Convert to PDF not functioning correctly.

Former Member
Former Member
Hi,
Having this issue on an 3 pc's (the other 100 working fine)
Server and Client running version 2015.3(11.3.4330.130)
The user right clicks on an excel document in the vault, and then chooses 'Sharing email and pdf" and then 'Convert to pdf(adds a seperate file)' the file prints to their default printer and does not create the pdf. If i try it on another pc and the same excel file, it converts it fine.
Tried so far:
removed and reinstalled the pdf-xchange driver - this did not work.
Removed and reinstalled the client - this did not work.
removed client and pdf-exchange driver. Restarted pc and installed mfiles (mfiles autoinstalled the pdf-exchange driver). Issue still persists.
Clients are all running windows 10 (various versions)



Parents
  • Have seen the same issue on M-Files 2018 and tried the same measures with little success. However, after having run the Convert to PDF process on a Word document, I was able to do the same on Excel documents afterwards. Weird, but nevertheless a way get going....
Reply
  • Have seen the same issue on M-Files 2018 and tried the same measures with little success. However, after having run the Convert to PDF process on a Word document, I was able to do the same on Excel documents afterwards. Weird, but nevertheless a way get going....
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