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Word Document Template Error! Unknown document property name After 22.3 Update

We have a few machines that have made the update to 22.3 and only on those machines, documents created from a template are broken and all fields show "Error! Unknown document property name."  The fields are visible in the M-Files "Add Property" dialog, however do not populate on document creation.  One machine still back on 22.2 does not have this issue and works as expected.  It seems the update has broken the Word add-in?

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  • Hi Joonas,
    This issue-ID is for when having a template with properties which are empty that shows Error!Unknown property?

    Or is that some other issue-id?
    Because we have 22.10 (and pre-release of 22.11) where we still have this issue.

  • The symptom for issue 164624 is described in the release notes as "When a template points to properties that do not exist in the template object, this error is shown in Word: “Error! Unknown document property name”. It should be possible to use properties from related classes even if the properties do not have actual values."

    If this matches your use case and you are still having issues with the latest release, please work with support to investigate. Support should also be able to give you the ID if it's a different issue you are facing.

  • Is correct the error was solved in the version, it worked for me, all templates were automatically repaired on version M-Files Online (22.10.11903.5)