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Word shows error when editing M-Files template

Dorean

Dear M-Files Community

A customer of ours is plagued by a troublesome error, which according to M-Files Release notes should be fixed months ago (ID: 164624, 164688). If he leaves a property empty, which is referrenced in a word template document, the placeholder shows an error "Error! Unknown document property name". Both Server and Clients are updated to the newest M-Files Version (January 23).

Anyone else still facing this issue or knows how to get around it? According to M-Files Support, this issue has been resolved.

Many thanks for your inputs and kind regards,

Thomas

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    Hi Thomas, We have been seeing this behaviour since august 2022 at some customers but still not a definitive fix for this issue.  Some attempts have been done during the past months but it now seems like there is a 'partial' fix but it has not maintained in the februar release.  It might make it into the march release but not sure....  Surprised that there are not more mentions of this and that it takes nearly half a year to solve this...

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  • 0

    Hi Thomas, We have been seeing this behaviour since august 2022 at some customers but still not a definitive fix for this issue.  Some attempts have been done during the past months but it now seems like there is a 'partial' fix but it has not maintained in the februar release.  It might make it into the march release but not sure....  Surprised that there are not more mentions of this and that it takes nearly half a year to solve this...

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