Upadate docusign user ID

Question

I'm on a project where we had already configured docusign and it worked; the project was put on hold a month ago. I took the hands and then I have to change the user id because it no longer has a license. when I change the user id to use another that has a trial license I get an error and when I go to authenticate I do not have access. what do you advise me to do? the only thing I want to change is the user ID for the rest it works.

Joonas Linkola · Answer

Make sure the account you are using meets the requirements mentioned in the integration guide . For instance, the integration requires that DocuSign APIs are available. 
 Also, if this is a trial account it may be using the DocuSign demo environment instead of the production environment. See the "Use DocuSign Demo Environment" configuration option in the integration guide.

Upadate docusign user ID

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