Review us!
We are using M-FILES 24.9, and in the "Connection to External Sources - IMAP" service, we are encountering a large number of errors in the Windows Event Log.
Event ID 3 – Level: Error
An e-mail message was not imported from the external source "eVR (mail.acme.net)" because its structure was damaged.
File "C:\Windows\TEMP\9F6E2A07-690B-4016-BBBE-88632A938DFA\_files/image50.png" not found.
ExternalFileMonitor.cpp, 3640, An e-mail message was not imported from the external source "eVR (mail.acme.net)", because its structure was damaged. (0x8004089C)
ExternalFileMonitor.cpp, 3640, File "C:\Windows\TEMP\9F6E2A07-690B-4016-BBBE-88632A938DFA\_files/image50.png" not found. (0x80043427)
ExternalFileMonitor.cpp, 3980, File "C:\Windows\TEMP\9F6E2A07-690B-4016-BBBE-88632A938DFA\_files/image50.png" not found. (0x80043427)
FileHelper.cpp, 2543, File "C:\Windows\TEMP\9F6E2A07-690B-4016-BBBE-88632A938DFA\_files/image50.png" not found. (0x80043427)
We receive approximately 6,000 events per hour (the mail is checked every 10 seconds). The issue is that M-Files processes the email correctly, but what bothers us is the creation and logging of this error in the event system.
