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OCR mail attachment

Former Member
Former Member
In your opinion, what's the best/cleanest way to OCR mail-attachments (TIF files from MFC device) that are imported through an external mail source. So, just an e-mail with a tif-file that need to be indexed.

While the External File Import source has the option to OCR the files that are being imported, the mail connector does not have such thing.

We can use a workflow action to OCR, but this seems to have an unpredictable result where OCR isn't performed as it should, it only creates a PDF, but not a searchable one.

I want to prevent that we have to create a solution where mail source imports have to be downloaded/extreacted by an event handler to a file system folder to be imported again in a regular external file import job, it's a bit cumbersome.
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  • Former Member
    Former Member

    Maybe your best best would be to have some utility to detach the TIFF to a folder and have it as the source to your import (that's how we solved this issue...)

    That's a scenario I thought of, but to be honest, I don't understand why the OCR option is not a default option in the mail import source, as it is in the file import source.

    Any scripts or hints for utils are very welcome.
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  • Former Member
    Former Member

    Maybe your best best would be to have some utility to detach the TIFF to a folder and have it as the source to your import (that's how we solved this issue...)

    That's a scenario I thought of, but to be honest, I don't understand why the OCR option is not a default option in the mail import source, as it is in the file import source.

    Any scripts or hints for utils are very welcome.
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