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Changing Login Account with Advanced Audit trail features enabled

leo@documentmanagementsoftware.com.au

Hello

A user has changed Windows login account, which we have added in the Login Account Section.

We are now looking to change the M-Files login account to associate it with the new Windows account.

We get the error message

MPropertyPage2.cpp, 102, This operation is not allowed when the advanced event log features are enabled. (0x80040469)
MPropertySheet2.cpp, 143, This operation is not allowed when the advanced event log features are enabled. (0x80040469)
PropertySheetUser.cpp, 235, This operation is not allowed when the advanced event log features are enabled. (0x80040469)
RPCMethodCallWithRetry.h, 177, This operation is not allowed when the advanced event log features are enabled. (0x80040469)
RPCMethodCallWithRetry.h, 177, This operation is not allowed when the advanced event log features are enabled. (0x80040469)
RPCUsersAdmin.cpp, 701, This operation is not allowed when the advanced event log features are enabled. (0x80040469)
RPCUsersAdmin.cpp, 285, This operation is not allowed when the advanced event log features are enabled. (0x80040469)
MCallInLoop.h, 673, This operation is not allowed when the advanced event log features are enabled. (0x80040469)
RPCUsersHelper.cpp, 782, This operation is not allowed when the advanced event log features are enabled. (0x80040469)
RPCUsersHelper.cpp, 1573, This operation is not allowed when the advanced event log features are enabled. (0x80040469)
RPCUsersHelper.cpp, 1573, Access denied. (0x800407E4)
(M-Files 21.3.10021.4)

In the advanced properties of the vault, the Audit Trail Features - Advanced Event Log features is indeed enabled, but it is greyed out and cannot be disabled.

How do we change the associated M-Files and Windows Accounts

Regards

Leo

Parents
  • 0

    You can refer to this article:

    https://m-files.force.com/s/article/AllowLoginNameChangeWith21CFRPart11Compliance

    Specifically, you need to go into Advanced Vault Settings to the Security Section. If the option is not present there, then go to the Advanced tab and put this there:

    {
    "allowLoginNameChangeWith21CfrPart11Compliance": true
    }

    Then do a refresh.

    *Note that this restriction is put in place for any vault where strict auditing and compliance is required regarding User and Login accounts. So if that is something that is relevant to your vault then it would be good to make sure making this change won't cause a violation. Otherwise you can enable this feature and when you set it to 'Yes' you should be able to modify the user account.

Reply
  • 0

    You can refer to this article:

    https://m-files.force.com/s/article/AllowLoginNameChangeWith21CFRPart11Compliance

    Specifically, you need to go into Advanced Vault Settings to the Security Section. If the option is not present there, then go to the Advanced tab and put this there:

    {
    "allowLoginNameChangeWith21CfrPart11Compliance": true
    }

    Then do a refresh.

    *Note that this restriction is put in place for any vault where strict auditing and compliance is required regarding User and Login accounts. So if that is something that is relevant to your vault then it would be good to make sure making this change won't cause a violation. Otherwise you can enable this feature and when you set it to 'Yes' you should be able to modify the user account.

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