Review M-Files on G2 & get a $25 gift card Arrow right Review us!

Options
  • State Verified Answer
  • Locked Locked
  • Replies 6 replies
  • Answers 1 answer
  • Subscribers 10 subscribers
  • Views 2204 views
  • Users 0 members are here
Related
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Error when adding application to M-Files Online Vault

jthomson195

Running into a problem when attempting to add an application/connector to our online vault. I have tried a few apps from the M-Files catalogue and I am getting a message saying "This server doesn't accept unsigned applications". In the instructions for the Sharepoint Online connector it links to https://userguide.m-files.com/user-guide/latest/eng/adding_a_connector.html but this results in the error message. Is there a different way that apps/connectors are supposed to be added to an online/web vault?

Thanks!

Parents
  • +1

    Is this in the M-Files Cloud?

    Almost all M-Files Cloud environments (the only exception being Isolated services in the new cloud infrastructure) require that applications are signed to be installed by vault administrators.  Signed versions should exist for most first-party M-Files applications (e.g. for the Compliance Kit, under Licensing and Downloads you can see the signed release), and we're signing new releases that we make.

    For applications where a signed version of a first-party application does not yet exist, you can contact the cloud teams to get them installed.

    Third-party applications should be signed as part of their cloud validation process.

  • 0 in reply to Craig Hawker

    Yes it is M-Files Cloud. The specific app/connector I'm trying to install is "M-Files for MS Teams and SharePoint Online" versions 22.2.58.0 published by "M-Files Corporation" see https://catalog.m-files.com/shop/m-files-for-teams-and-sharepoint-online/ .

    It does not say "signed" in the name though. Does this indicate that it has not been updated with a signed version yet?

    Thank you for the assistance!

  • +1 in reply to jthomson195

    It looks like that one has not been signed yet (the signing process happens when a new version is released, and it looks like we've not updated that one very recently).  There may also be some other reason why this one is not self-installable (maybe it needs some server-level configuration).

    In the first instance you can contact our cloud team (via support@m-files.com) and request that it's added.  They can work with you if they need additional details.

    Alongside this I will also ping the internal Product Owner for this and just let them know that people are requesting signed versions.

  • 0 in reply to Craig Hawker

    Much appreciated! I'll send a note off to support.

    Thanks!

Reply Children
  • 0 in reply to jthomson195

    I have spent some time speaking to people within the Product organisation.  The simple answer is that, at the moment, the connector you mentioned - and most IML-based applications - need system-admin-level access to install and configure.  The act of signing the connector doesn't fully help here, as the configuration currently also requires that level of access.

    However: this is something we're actively working on.  I cannot promise timescales or exact functionality, but enabling self-service is something that is high on our priorities.

    For now: speak to support and they'll get you moving. Thumbsup

M-Files
M-Files Support


© 2024 M-Files, All Rights Reserved.