Word markups appear on the automatically generated PDF

I would raise this with support.  They will probably need a sample document, as well as information as to whether you are converting client-side (which effectively prints as PDF), converting server-side (e.g. using the dedicated state action), or some other mechanism such as PDF Processor.

To precise, I use the standard workflow state action "Convert PDF". No script.

So I guess it's server side

Hello Craig Hawker is there any opened case for this issue, I have the PDF conversion with markup for a customer, no visible markups on Word but visible on PDF. It is also a PDF conversion in a Workflow State, I tried  PDF/A as well but markups are still visible.

Please raise this with support, as I am unlikely to be able to check this for a few days.

Ok I'll do it now thanks

I was just pointed to this article: How to convert a word document to PDF without word comments (site.com)

Hello Craig thanks for this article but this is not acceptable as we need to convert throw a workflow state. For this customer we use PDF conversion in a version control process for published documents. The module allows to have latest published version in automatic so PDF conversion has to be generated automatically as well.

I understand, in which case continue with your support case, but I wanted to make sure that it was linked from this thread so that it might help others in the future.