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Common display settings are not visible for users

Inna

Hello everyone,

I tried to look for the same issue and found one discussion from 6 years ago, but seems it was not resolved.

As an administrator, I am trying to make views more informative and convenient for the users. But the issue seems to be that the setting "Save as common display settings" and further tick on "Apply the changes for all users and override the users' display settings in this view" just do not work properly. When the user resets settings to COMMON defaults - there are only basic columns "Date modified" and "Size" which are visible...

I first thought that it might be the issue on desktop client's versions capability - nope. Then I tried to re-create the view (not "Copy" but create new view with same filters) - nope.

Can there be something what I am missing? Is this setting managed from M-Files Admin tool or is it default setting and it can misfunction? 

Any help is appreciated :) 

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  • Hi Inna,

    I have seen similar issues in certain cases, but it was always related to my particular user account (one of a few admins) and still worked fine for others. I think it may help to Destroy Local Data (Cache) on your computer, but I cannot promise for sure.

    BR, Karl

  • in reply to bright-ideas.dk

    Hello Karl,

    I guess my case is exactly the opposite: everything is saved and looks good for me, but everyone else is being puzzled why do we have different pictures on screens...

    Thank you for the tip, I will try that, but maybe it is time to send a ticket to M-Files support Slight smile

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  • in reply to bright-ideas.dk

    Hello Karl,

    I guess my case is exactly the opposite: everything is saved and looks good for me, but everyone else is being puzzled why do we have different pictures on screens...

    Thank you for the tip, I will try that, but maybe it is time to send a ticket to M-Files support Slight smile

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  • in reply to Inna

    It is not different at all. It also looks good for me when I make changes and save them as common settings, but not for everyone else in some particular vaults. Like I said, I have not yet tested and confirmed that destroying local cache will help. It is only a somewhat qualified guess from my side.

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