Chrome extension "Allow Access" keeps popping up

Make sure you have allowed cookies on the site, at least necessary cookies need to be allowed (see screenshot below). If you don't see this cookie consent, try deleting all cookies from the site from your browser settings and restart the browser.

Thanks for the advice. I have tried that and selected "Use all cookies". The issue persists.

Sorry to hear that. I suggest contacting your M-Files reseller for support in case you don't get other tips here. The reseller can get in touch with the M-Files technical team if needed.

Support article for anyone facing this issue: Chrome Extension requests access all the time and does not work - January 2024

Yes - that is my issue. The updated extension seems to be taking a long time. How will I know when to update?

Annoying pop-up about M-Files Chrome web app, huh? I hear you. Here's how to (hopefully) make it remember you said "allow":

1. Check the Extension Settings: Make sure M-Files Chrome extension is actually enabled in Chrome settings. Go to chrome://extensions/ and find the M-Files extension. Ensure the toggle switch is on.
2. Re-install with a Clean Slate: Sometimes a fresh start helps. Try uninstalling the M-Files Chrome extension, then reinstalling it from the Chrome Web Store.
3. Look for an "Always Allow" Option: While less common, some extensions might offer an "Always Allow" option during the initial setup. If you missed it before, check the extension's settings to see if there's a way to set M-Files as a trusted site permanently.