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Hubshare public register hub is not working for internal users?

Irene.Lertora@stroke.org.uk

Hello all,

I have set up a hub to allow users to sign up direclty and it works well for external users.  With Internal Users they do not receive the email to create their account.  I, as admin, get the message about the new registration but nothing happens after that.

I don't have any requests to manage in the hub.  This is how it is set up on the hub.

I am beginning to think that this feature does not work for internal users and the reason is that I am setting the public register option on another hub and I want to ensure that the users have "stroke.org.uk" emails and the system tells me that the domain is invalid

Am I doing something wrong?

Thanks in advance, 

Irene

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  • 0

    Hi,

    I asked the support team to contact you and investigate your use case with the self registry feature.

    This feature is super interesting and I'm glad to see you try to use it. Hopefully there is no defect with it, but if ever it was the case, the support team should be able to determine it with you and we should then be able to fix the situation afterward in a short manner.

    Thanks Irene for your intensive feedbacks sharing on Hubshare, we value this a lot.

    Wishing you a good day,

    Best regards

    Baptiste

Reply
  • 0

    Hi,

    I asked the support team to contact you and investigate your use case with the self registry feature.

    This feature is super interesting and I'm glad to see you try to use it. Hopefully there is no defect with it, but if ever it was the case, the support team should be able to determine it with you and we should then be able to fix the situation afterward in a short manner.

    Thanks Irene for your intensive feedbacks sharing on Hubshare, we value this a lot.

    Wishing you a good day,

    Best regards

    Baptiste

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