If the user also has M-Files Desktop installed, there is an option to open the file using the desktop Office (but not as the default operation I think). This is because Microsoft APIs don't allow web applications to access desktop Office apps directly. That option/link is a way to open the document using the M-Files Desktop client as a "middleman". So, in order for that option to work, users always need to have desktop client installed.
Using Office for the Web with the web client provides the smoothest user experience and doesn't require additional installations on the user computer.
We don't have Office for the web so that's not an option internally, and external users will not have the desktop client installed. It's rather annoying to be told that you can't open the document every time you try to open it the normal way, and have to right-click and select a "hidden" option just to open a document...
Where do you right-click to see the "hidden" option to open the document?
We're having the same issues where the file does not open from the native app on the desktop when using the m-files web. Has there been any fix on this issue? Thanks.
