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External mail source

Former Member
Former Member
I define a external e-mail source like gmail. The test connection is always says :

CoSnapInComponent.cpp, 767, Communicating with the mail server 'pop.gmail.com' failed. (0x800400EC)
CoSnapIn.cpp, 949, Communicating with the mail server 'pop.gmail.com' failed. (0x800400EC)
Item_ExternalLocation.cpp, 202, Communicating with the mail server 'pop.gmail.com' failed. (0x800400EC)
Item_ExternalLocation.cpp, 252, Communicating with the mail server 'pop.gmail.com' failed. (0x800400EC)
Item_ExternalLocation.cpp, 582, Communicating with the mail server 'pop.gmail.com' failed. (0x800400EC)
RPCExternalLocationsAdmin.cpp, 421, Communicating with the mail server 'pop.gmail.com' failed. (0x800400EC)
RPCExternalLocationsHelper.cpp, 1337, Communicating with the mail server 'pop.gmail.com' failed. (0x800400EC)
RPCExternalLocationsHelper.cpp, 1337, Network connection error. (0x80043811)
RPCExternalLocationsHelper.cpp, 1420, Network connection error. (0x80043811)
EasyMailHelper.cpp, 753, Network connection error. (0x80043811)
EasyMailHelper.cpp, 753, A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. (0x8007274C)
(M-Files 5.0.2091.5)


Help me please!

  • Hello,

    This occurs because Gmail requires secured connection to mail server.
    Currently M-Files does not support secured mail server connections.
  • Former Member
    Former Member
    Thank you, I am very uncheerful.
  • Former Member
    Former Member
    I have a reflection about external mail source. The M-Files server had installed but, this machine have NOT installed the Outlook. The source option is set the mail import to Outlook format (msg). I start the import, but no import the mail, but no message. But I check out the Outlook format, the import is correct.

  • I have a reflection about external mail source. The M-Files server had installed but, this machine have NOT installed the Outlook. The source option is set the mail import to Outlook format (msg). I start the import, but no import the mail, but no message. But I check out the Outlook format, the import is correct.


    This is mainly because M-Files uses Microsoft MAPI to convert the messages to .msg format. Microsoft provides a separate MAPI package at their web site, but the functionality this package provides, is not compatible with M-Files. The required package is installed at least with Outlook 2007 client, regarding to our tests. The Office 2003 client might work as well, but this is not tested. So if you have the possibility, please install the Outlook 2003 or 2007 Client to M-Files Server machine to gain the correct MAPI version.
  • Former Member
    Former Member
    Thank you, I install the Outlook 2003 and it works correct. A short message should be to say, that must be install the MAPI library.
    Thanks

  • Thank you, I install the Outlook 2003 and it works correct. A short message should be to say, that must be install the MAPI library.


    This problem is being known, and we hope it will get fixed to M-Files 6.0.
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